What is CustomGPT.ai?
CustomGPT.ai is a hosted no-code platform for building chatbots trained on your own content. Point it at a website, sitemap, or pile of documents, and it produces an embeddable bot that answers questions with citations back to the source material. It targets SMB customer-service teams and internal knowledge bases that want a vendor to own ingest, retrieval, and the model call.
Key Features
- Broad knowledge ingestion: URL crawl, sitemap, and file uploads (PDF, DOCX, XLSX, CSV, JSON, MD, PPTX), plus connectors for SharePoint, OneDrive, Confluence, Google Drive, Vimeo, and YouTube
- Citations on by default: every answer can carry source URLs, which helps reduce hallucination risk in customer-service contexts
- Embed plus REST API plus Zapier: ship the bot on your domain, query it from your app, or pipe events into Zapier
- 90-plus languages: supported across all paid tiers
- White-labeling and auto-sync: Premium tier and up
Who is it for?
CustomGPT.ai is calibrated for teams with 50 to 5,000 documents and a small ops team that wants a managed pipeline. SMB customer service, internal knowledge bots, and docs-site assistants are the natural fit. It is a poor fit for builders who want self-hosting, code-level control over the agent loop, or sub-100-dollar entry pricing.
Pricing
Standard starts at 99 dollars per month (or 89 dollars per month annual) for 10 agents and 1,000 queries per month. Premium is 499 dollars per month (449 annual) for 25 agents and 5,000 queries. Enterprise is custom-priced with unlimited agents and queries. A 7-day free trial covers full Standard features; a credit card is required at signup.